Please read the notes below before contacting us through the form.

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・If you use a mobile carrier email address (such as @docomo.ne.jp, @ezweb.ne.jp, or @softbank.ne.jp), spam filters frequently block our replies. These filters are sometimes enabled by default when you sign up, so please make sure your settings allow email from info@basisbroek.com before submitting the form.

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*Our business hours are 10:00–15:00 (JST) on weekdays.
*Inquiries received outside business hours, on weekends, national holidays, or other days we are closed will be handled from the next business day. Replies may also take longer than usual right after a holiday period, as we receive a high volume of inquiries.

We apologize for any inconvenience and appreciate your understanding.