Thank you for your continued patronage of BASISBROEK Online.
Please be advised that we will be closed for the year-end and New Year holidays during the period listed below.
Orders received, order confirmations, shipments, and inquiries during the closure period will be processed sequentially starting Monday, January 5, 2026.
Please note that responses to inquiries and product shipments may experience delays during this time.
■ Holiday Period: Thursday, December 25, 2025, 3:00 PM - Sunday, January 4, 2026
Please note that due to the suspension of inquiry handling, we cannot accept order cancellations before shipment for orders placed between Friday, December 26, 2025, at noon and Sunday, January 4, 2026.
■ Shipping Closure Period: Friday, December 26, 2025 - Sunday, January 4, 2026
※Orders placed after noon on Friday, December 26, 2025 will ship on or after Friday, January 5, 2026※
Additionally, during the year-end and New Year period, delivery delays may occur due to logistics disruptions caused by road conditions, weather, etc. Therefore, we may be unable to accommodate specified delivery dates and times during this period.
For the latest shipping information, please check the Sagawa Express website.
We apologize for any inconvenience this may cause and kindly ask for your understanding and cooperation.
